Thank you for shopping at Jinidigital. We take pride in delivering high-quality digital products, including eBooks, templates, and downloadable files.
Please read this Refund & Return Policy carefully before making a purchase.
1. Digital Products Only
All products available on Jinidigital are digital downloads.
We do not sell or ship any physical items.
Once you complete your purchase and the product is delivered via download link or email, it is considered final and non-returnable.
2. No Refunds or Exchanges
Due to the instant access and non-reversible nature of digital files, all sales are final.
We cannot issue refunds, returns, or exchanges once a product has been downloaded or accessed.
Please make sure to review all product descriptions, previews, and details carefully before purchasing.
3. Exceptions for Technical Issues
If you experience one of the following issues, we will gladly assist you:
- The download link is not working or expired.
- The file is corrupted or incomplete.
- You received the wrong file by mistake.
In such cases, please contact us within 7 days of purchase at jinidigital365@gmail.com with your order details, and we’ll provide a replacement download link or correct the issue promptly.
4. Duplicate Purchase
If you accidentally make a duplicate purchase for the same product, contact us with your order details.
After verification, we may issue a refund for the duplicate transaction only.
5. Product Compatibility
Before purchasing, please ensure that the digital product format (e.g., PDF, ZIP, PNG, DOCX, etc.) is compatible with your device or software.
Jinidigital is not responsible for issues arising from software incompatibility or user error.
6. Unauthorized Distribution
Our digital files are for personal use only (unless otherwise licensed).
Sharing, reselling, or distributing our files is strictly prohibited.
Any violations may result in account suspension and legal action.
7. Contact Us
If you have any questions about this Refund & Return Policy or need help with a purchase, please reach out to:
📧 jinidigital365@gmail.com
🌐 https://digital.jiniweb.com/
We aim to respond within 24–48 hours on business days.