📦 Shipping Policy — JiniDigital
1. Nature of Our Products
JiniDigital exclusively offers digital products such as downloadable eBooks, educational PDFs, templates, and digital learning materials.
Since our products are delivered digitally, no physical shipping or delivery is involved.
2. Digital Delivery
- Once your payment is successfully processed, you will receive an instant download link on the checkout page and/or via your registered email address.
- You can download your product immediately after completing the payment.
- Please ensure that the email address you provide at checkout is correct to avoid delivery issues.
3. Delivery Time
- Instant Delivery: All digital files are delivered instantly after purchase.
- In rare cases (such as payment gateway delays), it may take up to 15–30 minutes for the download link to appear in your inbox.
- If you do not receive your file within 1 hour, please check your Spam or Junk Mail folder, or contact us at jinidigital365@gmail.com
4. No Physical Shipping
- JiniDigital does not ship any physical goods.
- There are no shipping charges, no courier services, and no delivery tracking numbers applicable to digital products.
- All transactions are fulfilled online only.
5. Refunds and Returns
- Due to the instant-access nature of digital downloads, returns, exchanges, or cancellations are not accepted once the file has been downloaded or accessed.
- However, if you face any technical issue or receive a corrupted file, please contact us within 24 hours of purchase.
6. Customer Support
If you face any issue with file access, download link, or delivery email, please reach out to us via:
📧 Email: jinidigital365@gmail.com
🕐 Response Time: Within 24–48 business hours